Protecting Your Privacy

This privacy policy sets out how Mectoi Technologies Pvt.Ltd. uses and protects any information that you give Mectoi Technologies Pvt.Ltd. when you use this website.
Mectoi Technologies Pvt.Ltd. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Mectoi Technologies Pvt.Ltd. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1 July 2019.

Mectoi Technologies Pvt.Ltd. is committed to providing you with the highest levels of customer service. This includes protecting your privacy. Mectoi Technologies Pvt.Ltd. is bound by the Commonwealth Privacy Act 1988, which sets out a number of principles concerning the protection of your personal information.
Set out below is information that Mectoi Technologies Pvt.Ltd. is required to communicate to its customers. Mectoi Technologies Pvt.Ltd. recommends that you keep this information for future reference.

Your personal information

Personal information held by Mectoi Technologies Pvt.Ltd. may include your name, current and previous addresses, telephone/mobile phone number, email address, bank account or credit card details, occupation, driver’s licence number and your Mectoi Technologies Pvt.Ltd. PIN, username or password. Mectoi Technologies Pvt.Ltd. also holds details of your Mectoi Technologies Pvt.Ltd. services (including their status).

If you choose not to provide certain personal information, Shadow infosystem may not be able to provide you with the services you require, or the level of service on which Mectoi Technologies Pvt.Ltd. prides itself.

How we collect personal information

Mectoi Technologies Pvt.Ltd. collects personal information in a number of ways, including:

  • Directly from you, when you provide information by phone or in application forms, or when you submit your personal details through Mectoi Technologies Pvt.Ltd. websites (e.g. during www. mectoi.com registration or any project developed by Mectoi Technologies Pvt.Ltd.)
  • from third parties such as Mectoi Technologies’s related companies, credit reporting agencies or your representatives
  • from publicly available sources of information
  • in response to a survey, contest or sweepstakes
  • from the organisations identified below under ‘When Mectoi Technologies Pvt.Ltd. discloses your personal information’
  • from Mectoi Technologies Pvt.Ltd. own records of how you use your Mectoi Technologies Pvt.Ltd. services; or when legally required to do so.

How we use your personal information

Your personal information may be used to:

  • verify your identity
  • assist you to subscribe to Mectoi Technologies Pvt.Ltd. current services
  • offer you and provide additional Mectoi Technologies Pvt.Ltd. or related services
  • administer and manage those services, including charging, billing and collecting debts
  • inform you of ways the services provided to you could be improved
  • conduct appropriate checks for credit-worthiness and for fraud
  • research and develop Mectoi Technologies Pvt.Ltd. services
  • gain an understanding of your information and communication needs in order for Mectoi Technologies Pvt.Ltd. to provide you with a better service
  • maintain and develop Mectoi Technologies Pvt.Ltd. business systems and infrastructure, including testing and upgrading of these systems.

Also, your personal information is collected so that Shadow infosystem can promote and market its services to you (including by way of direct mail, telemarketing, SMS and MMS messages). Mectoi Technologies Pvt.Ltd. does this to keep you informed of its products, services and special offers. If you do not wish Mectoi Technologies Pvt.Ltd. to promote and market its products .

In relation to marketing and promotional material sent via email, Mectoi Technologies will Pvt.Ltd. send such material to you unless you indicate you wish to opt-out by selecting this option in the email.

When we disclose your personal information

In order to deliver the services you require, Mectoi Technologies Pvt.Ltd. may disclose your personal information to organisations outside of Mectoi Technologies Pvt.Ltd. Your personal information is disclosed to these organisations only in relation to Mectoi Technologies Pvt.Ltd. providing its services to you. These organisations may carry out Mectoi Technologies Pvt.Ltd.:

  • Customer enquiries
  • Mailing operations
  • Billing and debt-recovery functions
  • Information technology services
  • Installation, maintenance and repair services
  • Marketing and telemarketing services
  • Market research
  • Web site usage analysis

Mectoi Technologies Pvt.Ltd. takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Mectoi Technologies Pvt.Ltd. web sites

Mectoi Technologies Pvt.Ltd. provides products and services via its various web sites. When you visit Mectoi Technologies Pvt.Ltd. sites, its web servers record anonymous information such as the time, date and URL of the request. This information assists Mectoi Technologies Pvt.Ltd. to improve the structure of its web sites and monitor their performance.

Mectoi Technologies Pvt.Ltd. may use ‘cookies’ on various web sites. Cookies are an industry standard and most major web sites use them. A cookie is a small text file that our web sites may place on your computer. Usually, cookies are used as a means for Mectoi Technologies Pvt.Ltd. web sites to remember your preferences. As such, cookies are designed to improve your experience of Mectoi Technologies Pvt.Ltd. web sites.

In some cases, cookies may collect and store personal information about you. Mectoi Technologies Pvt.Ltd. extends the same privacy protection to your personal information whether gathered via cookies or from other sources. You can adjust your Internet browser to disable cookies or to warn you when cookies are being used. However, if you disable cookies, you may not be able to access certain areas of our web sites or take advantage of the improved web site experience that cookies offer.

Mectoi Technologies Pvt.Ltd. also collects Internet Protocol (IP) addresses. IP addresses are assigned to computers on the internet to uniquely identify them within the global network. Mectoi Technologies Pvt.Ltd. collects and manages IP addresses as part of the service of providing internet session management and for security purposes.